Got our phone connection shifted from Gurgaon to Noida in mid February, since then the outgoing facility has not been activated. We have lodged atleast 15 complaints, everytime a new complaint ref# is provided with a promise to activate the services within the next 24 hrs but till date ( 2nd of May) no action has been taken neither reasons provided for non- activation.
The only thing correct they have in their records is our billing address to which we have been continuously receieving their bills, w/o any delays!!!
We have made multiple requests for a physical visit to eview the problem, but no action taken. Our mobile contacts have been taken multiple@ number of time with promises that they will get back, but no one ever called.