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Complaint Details
Pending

vodafone.india

Posted byh.k.jatana 
Organization / Product Details
Organization Name
vodafone.india
Organization e-Mailpun@vodafone.com 
Product/Service Descriptionvodafone
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeecustomer care , vodafone 
Complaint Details

This is in regard to the activation of a caller tune on mobile no. 9780148913 .On 22nd march I received a phone call regarding the caller tune services at 8:10 am in morning which I by mistake and activated. on that very day I rang up the customer care executive to cancel the caller tune and refund the money as I do not intend to use the caller tune for which he refused to refund the money.To resolve the problem I would appreciate if you could refund the money back as I do not intend to use the caller tune,and I have brought this issue into your notice the very day the caller tune was activated.I look forward to your reply and a resolution to my problem, before seeking help from a consumer protection agency.Please reply me at the above email address.
thanking you,
HK Jatana

 

Solution of your complaintrefund of charges and panality to the company for the harrasment. 
Actiontake up with consumer forum 
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