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Complaint Details
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Deccan Bajaj

Posted byPiyush Kumar 
Organization / Product Details
Organization Name
Deccan Bajaj
Organization e-Mail 
Product/Service DescriptionBajaj
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating6(in a scale of 1 to 10)
Name of the Company EmployeeService person 
Complaint Details

I just want to bring to your notice about malpractices at service centre situated at Tadbund cross road.

The person authorised to receive the bike is charging amount for unnecessary things which he is not doing it also.
I gave him my bike for normal service and he changed the disc brakes without taking my approval. this inspite of the fact that i had got the disc brakes of my bike changed from the same service centre 2 months back. When I asked him the reason, he started giving all false reasons( disc brakes need to be changed after atleast 8000km). He also adjust the same disc brakes and charge for a new brake(and we had cought him red handed in doing so).

To worsen the matter, inspite charging for service, he is also extracting money for labor charges and water washing which I suppose is included in the service.

I kindly request you to look into the matter urgently as its ruining your name in the market.

Its not just my complaint. There are many who have graudges against Deccan Service centre in Tadbund Cross road.
 

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