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Reliance Communications

Posted byA.K.Chaturvedi 
Organization / Product Details
Organization Name
Reliance Communications
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionPrepaid No.09311808949
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Dear sir/Madam

There is very upset situation to me from your service desk .I had used your two prepaid and one post paid No.(9311808949,9350402172 and 9312749802). But from 10 th of April I had to know that some thing was going wrong with my prepaid no. 9311808949.It was continually miss charge of all out going call accordingly my plan. I had taken your one India Plan Rs. 1100/month.
I had already giving number of complain to your call center/Prepaid desk as following:-

Date Complain No. Concern person Department

23-04-08 67460648 Mr.Deepak Prepaid Desk
25-04-08 67563804 Mrs. Priti Do
28-04-08 67709070 Mrs. Sharada Do
30-04-08 67879307 Mr. Surjeet Call center
05-05-08 68133686
08-05-08 68235496 Mrs. Priti Prepaid desk (2nd Time)


But after all this complain my problem not solve by you There are still mis charging my all out going call.I want a clear view from you that can you able to solve my following points:-

1. To be stop all wrong charges.
2. To be send statement to me for my a/c from 10th April.
3. To be check that you had charge Rs. 49 for astrology service which was not request by me on 14-04-08.
4. Please check all waiver which was given me .It is not correct as I had quarry from your call center.

Please solve my problem and give me feed back.
Thanks

Your Truly
A.K.Chaturvedi
9311808949

 

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