There is very upset situation to me from your service desk .I had used your two prepaid and one post paid No.(9311808949,9350402172 and 9312749802). But from 10 th of April I had to know that some thing was going wrong with my prepaid no. 9311808949.It was continually miss charge of all out going call accordingly my plan. I had taken your one India Plan Rs. 1100/month. I had already giving number of complain to your call center/Prepaid desk as following:-
Date Complain No. Concern person Department
23-04-08 67460648 Mr.Deepak Prepaid Desk 25-04-08 67563804 Mrs. Priti Do 28-04-08 67709070 Mrs. Sharada Do 30-04-08 67879307 Mr. Surjeet Call center 05-05-08 68133686 08-05-08 68235496 Mrs. Priti Prepaid desk (2nd Time)
But after all this complain my problem not solve by you There are still mis charging my all out going call.I want a clear view from you that can you able to solve my following points:-
1. To be stop all wrong charges. 2. To be send statement to me for my a/c from 10th April. 3. To be check that you had charge Rs. 49 for astrology service which was not request by me on 14-04-08. 4. Please check all waiver which was given me .It is not correct as I had quarry from your call center.
Please solve my problem and give me feed back. Thanks