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Complaint Details

Dixie Chevrolet, Cross City Florida

Posted byDarlene Stephens 
Organization / Product Details
Organization Name
Dixie Chevrolet, Cross City Florida
Organization e-Mail 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I purchased my Venture van for one reason, and that was to make things easier on my ill mother. Within one month of purchase I had to take the van in for repairs twice. They never have fixed all of the things wrong with it. A fan has been replaced, but the noise that caused the complaint is still there. Brakes had to be replaced on one the back right passenger side. The air conditioning for the inside air will not work 95% of the time. I took it in because it overcranks and was told that was normal. But the whole van shakes when this happens. I went to turn into a parking lot and for no reason it shut off. I was told they could not find any reason for that to have happened. There is now a leak in from the light at the rear door. I have contacted General Motors and tried to get some satisfaction, but to no avail. I have been a loyal customer for over thirty years, but will never purchase another GM vechile. 

Solution of your complaintFor GM to buy the vehicle back from me. I tried to get Dixie Chevrolet to work with me on a trade in with only 350 miles on the vehicle. I paid cash for it. 
ActionI wish I could honestly say that I would fight them in court, but my mother is now having more medical problems and I dont know how much longer she has. My dad retired from GM and he would have never believed I have been treated the way I have. 
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