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Complaint Details

allianz motor, true value, safdarjung

Posted byNikhil Gupta 
Organization / Product Details
Organization Name
allianz motor, true value, safdarjung
Product/Service DescriptionZen lx, Maruti
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeegeneral manager 
Complaint Details

I am writing this article, as I want to bring it to the notice of Maruti Udyog.
I purchased a car from Maruti True value outlet, Allianz motors Safdarjung near Kamal cinema.
From the very first day that I received my car, I found unlimited faulty components in my car. I really do not have any idea about the checks done on the car by true value but I certainly am mature enough and can understand that atleast AC should be checked. I took the car from True value because of its goodwill and did not check any component in the car. This is the mistake that has cost me a lot including many gruelling and tiresome hours and a lot of money, which I have spent travelling from my house to service centre in Okhla and Mathura road.

This is only one side of the story. Each and every time I am given an excuse for my AC not getting repaired and that to after 6 hours sitting in the service center.
Also would like to mention that the very first day when I took my car from the shop, I was told that the car has enough fuel to reach my house, but it did not even travel 5 kms.

I am writing this article so that it can be brought into the notice of the concerned employees. This has been an experience full of harassement

Solution of your complaintThe AC should be repaired. 
ActionWill not disclose 
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