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Complaint Details

body care

Posted byNeetu 
Organization / Product Details
Organization Name
body care
Product/Service DescriptionBody Care
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeGarima 
Complaint Details

I have been registered with BODY CARE in June 2007, Sankey road branch, bangalore, and they have promised me to reduce my weight atleast 25 Kilograms by 3 months, and i have paid around Rs.21,000/- and it started well and i was around 91 kilograms at that time, and they promised to reduce my weight around 65 kilograms.

And almost 9 months over starting my course, and i have not reduced my weight and almost i am same as i was before. And while joining they told unlimited sessions till i reduce 25 kilos, and they have promised to give me 10 beauty sessions and other things and many more promises and assured many things.

Now if i enter the campus for sessions, one girl by name GARIMA, she is treating me like a street dog and she is shouting on top her voice and she is warning me not to enter the campus.
When they need us, they used to call us more than 5 times dalily to enrol for the sessions.

Now if i enter the campus they are just opposite. Is this the way to act with the customers. 

Solution of your complaintThe solution is to get refund from them. As they have never kept their words, and today she(GARIMA), Incharge of Body care, treated me as street dog and she behaved very udely and she thought that i am her servant, and when i told her to talk with my Hubby, she told let him """bark anything, i am least bothered"""" and she never listened to his words. IS THIS THE WAY TO ACT OR CORRESPOND WITH THE CUSTOMER????? .  
ActionI am going to lodge a complain with the Consumer court and would like to give awareness for other innocent peoples and even i am going to write article in the news paper and would like to send complaints to the leading local and national Televison networks. Kindly never and ever enter the BODY CARE branches for any reason, its waste of your precious time and money.  
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