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Complaint Details

Indian railways

Posted byN.R. PILLAI  
Organization / Product Details
Organization Name
Indian railways
Product/Service DescriptionIndian Railways illegal collections
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Quite last some time back, Indian Railways stated a policy to collect the birth charges along with the tickets at once while booking the tickets. However, vey few tickets are being confirmed. However, in all the cases, they issue waiting list, but collect the entire cost of the tickets and cost of birth. Most of the tickets are being kept for Tatkal. In absence of allotment of birth, they never return the birth charges plus interest collected at the time of booking, they they are being enriched. over and above they never understand whether they get the confirmation or not and they become pank till the last minute of reaching their destination.

As per Supreme Courts order, nobody is entrusted to be enriched by collecting the money without refund and interest.

So, I would like to file a PIL against Indian Railways for their illegal collection.

Readers are requested to give comments.


Solution of your complaintRailway is required to minimise the tatkal tickets and allot all the tickets in open category. RAC and Waiting list are also restricted to certain extent. In case during the seasons, if they do not allot any confirmed tickets even after collecting full rate including cost of birth, the same should be returned with interest at the time of cancellation and or in absence of allotment. It may be noted that customer is used to give cost of booking and also cost of cancellation etc.  
ActionI would like to file PIL in any High Court against such type of inhuman behaviour and unjust enrichment on the bais of Honble Supreme Courts Order.  
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