I am Rajesh Kashyap staying in New Delhi, my customer id is rajesh_kash, having Sifybroadbad internet connection.
Regularly i am facing the problem of connectivity.
My network disconnects in the evening daily for last 1 week.
Sometimes i face network problem the whole day. I have called 10-15 calls daily to the service provider, CLASSICNET, Sita Puri, New Delhi - 110045. They said that there was no fault at their end. Our technician would come to your place within 5 minutes. But noone came to my house in 7 days. They told me to call sify customer care. I have called to customer care so many times (20-25 times). But they just keep saying that network will be connected within next 8 working hours or their perticular phrase "our executive will reach to your home at perticular time"
So many times i waited for them whole day and collapsed my own shedules. Till no body came and sort out the actual problem.
This is the totally ignorance of customer by customer care and sify broadband.Again for calling customer care everytime i am spending money through phonecalls.It is totally harassment.
They are not giving "Full service value for money." Who will be the responsible the financial loss and mental harassment borne by me.