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Complaint Details
Pending

Airtel

Posted byAKSHAY SINHA 
Organization / Product Details
Organization Name
Airtel
View all Complaints against this organization
Organization e-Mail 
Product/Service Description9971614446
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I AM GETTING THREATNING CALLS RELATED TO MY OLD NUMBER 997161446 FROM NUMBER “ 9911200881”.

REASONS:

AUGUEST 07 : I CALLED CUSTOMER CARE BEFORE GOING TO SINGAPORE THAT I AM USING AIRTEL GPRS OF 499 WHEATHER I WILL BE CHARGED EXTRA MONEY IF I GO TO SINGAPORE .AIRTEL CUSTOMER CARE EXECUTIVE REPLIED “NO SIR SINCE YOU ARE USING AIRTEL UNLIMED GPRS PLAN SO NO CHARGES SHALL BE APPLICABLE TO YOU “ I WENT TO SINGAPORE ON 29TH AUGUST AND CAME BACK ON 3RD SEPTEMBER . I THIS 5 DAYS PERIOD BY BILL WAS RAISED TO 15000 AND IN WHICH RS 13000 IS DUE TO GPRS .

MY QUESTIONS :

1 Why I was misscomunicated about that there will be no GPRS charges .
2. When my Limit was Rs 3000 why was my phone not disconnected and allowed to reach bill of 15000 plus .


Still I have paid Rs 2300 in 1st week of September07 which was genuine .
Now I am getting harassment and threatening calls .Also fake calls are made to my relatives .

Kindly look in to this matter as this is really frustrating
 

Solution of your complaintCLOSE MY NUMBER AND STOPPING GIVING ME THREATNING ANF FAKE CALLS . ALSO STOP MISCOMMUNICATING CUSTOMERS  
ActionI SHALL GO TO COURT  
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