I AM GETTING THREATNING CALLS RELATED TO MY OLD NUMBER 997161446 FROM NUMBER 9911200881.
AUGUEST 07 : I CALLED CUSTOMER CARE BEFORE GOING TO SINGAPORE THAT I AM USING AIRTEL GPRS OF 499 WHEATHER I WILL BE CHARGED EXTRA MONEY IF I GO TO SINGAPORE .AIRTEL CUSTOMER CARE EXECUTIVE REPLIED NO SIR SINCE YOU ARE USING AIRTEL UNLIMED GPRS PLAN SO NO CHARGES SHALL BE APPLICABLE TO YOU I WENT TO SINGAPORE ON 29TH AUGUST AND CAME BACK ON 3RD SEPTEMBER . I THIS 5 DAYS PERIOD BY BILL WAS RAISED TO 15000 AND IN WHICH RS 13000 IS DUE TO GPRS .
MY QUESTIONS :
1 Why I was misscomunicated about that there will be no GPRS charges . 2. When my Limit was Rs 3000 why was my phone not disconnected and allowed to reach bill of 15000 plus .
Still I have paid Rs 2300 in 1st week of September07 which was genuine . Now I am getting harassment and threatening calls .Also fake calls are made to my relatives .
Kindly look in to this matter as this is really frustrating
Solution of your complaint
CLOSE MY NUMBER AND STOPPING GIVING ME THREATNING ANF FAKE CALLS .
ALSO STOP MISCOMMUNICATING CUSTOMERS