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Complaint Details
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BSNL

Posted bySantanu Kundu 
Organization / Product Details
Organization Name
BSNL
Organization e-Mail 
Product/Service DescriptionNokia
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeDirector or Higher Authority 
Complaint Details

My mobile SIM was blocked on last on 22-06-08 as i Informed your customer care executive by That day evening sue to lost of my mobile.But next day I went to Near Customer Care Center,Jadavpur,Kolkata and collect my Duplicate Sim .They Executive told me that the outgoing Facility will be given on this mobile on before 2 days..

After Completion of 2 days i have again complain to customer Care 24 Hours center but they informed me that it will be solved by next days.But todays is 19th May 2008,Near about one months i got the Duplicatwe SIM but have not got th eoutgoing facility.I Have reported to 24 Hrs Customer Care 50-60 Times till date.But they have not resolved this issue.
My Mobile no is 9432597147 which no the outgoing Facility has not given.

So sir please check at your end and sort out my problem.

Cell one connection is in name of Swapan Dhar
21-F Moti Mistree Pukur,
Patuali,Garia .Kolkata-82

 

Solution of your complaintPlease give the Outgoing facility for my connection. 
ActionI will go To take legal Steps/..... 
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