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Tata Indicom

Posted byAbishek 
Organization / Product Details
Organization Name
Tata Indicom
View all Complaints against this organization
Organization e-Mailcustomerservice@vsnl.co.in 
Product/Service DescriptionTata Indicom Broadband Connection
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeCustomer Care 
Complaint Details

I got a broadband internet connection from Tata Indicom in December 2007. The problem is the internet connection is not active most of the times. They end up giving me reasons such as the switch is not working, the router is not working, problem at data center etc when i happen to call them.

I could have gone for an Airtel broadband connection but it is not available in my area ( Jayanager 2nd Block)

Each time i talk to a customer care executive and i ask for their supervisor, they end up putting me on hold for 30 - 40 mins and still do not respond.

 

Solution of your complaintIf they cant give me the service worth the money im paying, let them say it is not possible to. Why are they eating up our money for no good service provided 
ActionPlanning to reach out to consumer court if this persists.  
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