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Complaint Details
Pending

NOKIA

Posted bycho 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia N72
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeNokia care-bangalore, Bizi communications 
Complaint Details

hi... my n72 go some problem so i took it to nokia care, as it was still under warranty. they told i would get the cell the very next day. the next day they call me and tel that they could not get it repaired so they have to send it to delhi.. from my place (bangalore).why is nokia care existing then?? to send phones to delhi??? It has been almost 30 days and still i have not got my cell. this service sucks, whats the problem with nokia? why cant they get things done at time? it they are short on labour they should plan on recruiting more people rather than troubling customers like this...
now the new thing is, i checked in their website and it says my cell is ready for collecting. but i call nokia care and they tell that my cell had still not come from the head office, how can this be????? Where are they sending my phone to??
these company people have become very careless, they just want to sell their product and forget about the customer. 

Solution of your complaintsolution would be.. i should not have bought the cell from this stupid company. 
Actioni dont know what i to do. what action can i take?? i think i could go to the nokia care and break some computers and window panes.  
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