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Reliance Communications

Posted byAlpesh Lapsiwala 
Organization / Product Details
Organization Name
Reliance Communications
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionReliance Communications (Pioneer Scheme Connection)
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I am a Pioneer Scheme customer of Reliance. Recently i have changed my handeset to the newly launched MotoRAZR2 V9m that is available only to Reliance Customers.

Since the Day i have purchased this handset i am facing problems with the incommings. What happens is that if the phone remains unused for some time the incommings get blocked.. the outgoings work fine and the signal strength is also full.

i have already got the handest checked with the technical team of Motorola and they say that there has to be some problem with the Reliance cause they found nothing wrong in the handset after some tests they performed..

its been 5 months since the purchase and the problem just continues. every time i call at the helpline i have to first sit and explain him the entire problem which itself takes 20 minute. they then put me on hold or tell tme that a their technical team wil call me which never happens

i would really appreciate if any one could help me out with the solution for this problem

thanks
alpesh lapsiwala 

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