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Complaint Details


Posted byAmit Kumar 
Organization / Product Details
Organization Name
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia-5310 Xpress Music
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeesenior customer care executive 
Complaint Details

I Amit Kumar sending you all detail about my Nokia-5310 Music Xpress and my complaint num is 2-31JVPR

1). Location and complete address of the Nokia Care Centre.
* Shreejee Enterprises, B-5, RDC, Rajnagar, Ghaziabad,201001
2). IMEI/Serial Number of the phone.
* 352072028354051
3). Latest Job slip/repair number.
* 032343506/080513/111
4). Place of purchase and date (complete address of the dealer)
* Hotspot, Ground Floor, 317-18, Uttam Building,Chandni Chowk, New Delhi & 09/05/2008,
5). Date when the phone was submitted.
* 13/05/2008
6). My alternate contact number .
* 9958466955
All details is written above. It is a matter of concern for me and for last 15 days which I spent to call or cotact to service centre and I did not get my cell phone and possitive response from there. They are saying that they dont have componants but its not my problem. I need new handset It is not working properly it is a manufacturing default that why I am not accepting this handset I submitted it in Service Centre on 9th may 2008 and they told me they will provide it on 30th may 2008. Tell me what should i do, should i accept it because the system of Nokia is not good how it came in market. Plz help me .........

Thanking You

Amit Kumar

Solution of your complaintReplacement with new handset 
Actionwill go in media 
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