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Complaint Details
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NOKIA

Posted byAmit Kumar 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia-5310 Xpress Music
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeesenior customer care executive 
Complaint Details

I Amit Kumar sending you all detail about my Nokia-5310 Music Xpress and my complaint num is 2-31JVPR

1). Location and complete address of the Nokia Care Centre.
* Shreejee Enterprises, B-5, RDC, Rajnagar, Ghaziabad,201001
2). IMEI/Serial Number of the phone.
* 352072028354051
3). Latest Job slip/repair number.
* 032343506/080513/111
4). Place of purchase and date (complete address of the dealer)
* Hotspot, Ground Floor, 317-18, Uttam Building,Chandni Chowk, New Delhi & 09/05/2008,
5). Date when the phone was submitted.
* 13/05/2008
6). My alternate contact number .
* 9958466955
All details is written above. It is a matter of concern for me and for last 15 days which I spent to call or cotact to service centre and I did not get my cell phone and possitive response from there. They are saying that they dont have componants but its not my problem. I need new handset It is not working properly it is a manufacturing default that why I am not accepting this handset I submitted it in Service Centre on 9th may 2008 and they told me they will provide it on 30th may 2008. Tell me what should i do, should i accept it because the system of Nokia is not good how it came in market. Plz help me .........


Thanking You

Regards
Amit Kumar
+91-9958466955
amitrana686@gmail.com
 

Solution of your complaintReplacement with new handset 
Actionwill go in media 
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