|Reason for Complaint||Other |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Customer care executive |
I have a phone connection (pre-paid) from airtel & my no. is 99871073657.
We never enable VASSPACK service of airtel. They themselves enable it & detecte Rs.50:00 per month for last one year.
We make at least 50 calls to their customer care no. & talked to their executive for disabling this facility.
We never use this service even for a single time.
Every time they assured that they have disabled this service & next time onwards no money will be detected from our account but this detected money can not be refunded & they are very sorry for this detection. They always refuse to give us any complaint no.
After a very long & hot discussion with them finally they give us a complaint no "043005498000" on 30.04.2008.
Since then we are always talking them for disabling this service again & again against above complaint no.
This time they again detected the money from our account on 04.06.2008.
I think this is clear cut cheating case from airtel side.
|Solution of your complaint||Airtel must disable this service from our no. & minimum refund all detected money. |
|Action||Will go to consumer court. |