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Complaint Details
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AIRTEL

Posted byPriyanka Agarwal 
Organization / Product Details
Organization Name
AIRTEL
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Organization e-Mail 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeCustomer care executive 
Complaint Details

Hi,
I have a phone connection (pre-paid) from airtel & my no. is 99871073657.

We never enable VASSPACK service of airtel. They themselves enable it & detecte Rs.50:00 per month for last one year.

We make at least 50 calls to their customer care no. & talked to their executive for disabling this facility.

We never use this service even for a single time.

Every time they assured that they have disabled this service & next time onwards no money will be detected from our account but this detected money can not be refunded & they are very sorry for this detection. They always refuse to give us any complaint no.

After a very long & hot discussion with them finally they give us a complaint no "043005498000" on 30.04.2008.

Since then we are always talking them for disabling this service again & again against above complaint no.

This time they again detected the money from our account on 04.06.2008.

I think this is clear cut cheating case from airtel side. 

Solution of your complaintAirtel must disable this service from our no. & minimum refund all detected money. 
ActionWill go to consumer court. 
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