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Complaint Details
Pending

SANYA AUTOMOBILES PVT LIMITED

Posted byARGHYA DEY 
Organization / Product Details
Organization Name
SANYA AUTOMOBILES PVT LIMITED
Organization e-Mailinfo@sanyamotors.com 
Product/Service Descriptiontata sumo grande
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employeemr manish  
Complaint Details

I HAVE CONTACTED SANYA AUTOMOBILES PVT LIMITED , OKHLA , NEW DELHI , ALMOST 20 DAYS BACK TO GIVE ME A TATA GRANDE EX MODEL CAR, AFTER 20 DAYS THEY COULD NOT PROVIDE ME THE CAR THOUGH COMMITTED AND COULD NOT CONFIRMED WHEN IT WILL COME, SINCE I ALREADY TOLD EVERY BODY I AM GETTING THAT CAR I GONE AHEAD WITH THE GX MODEL WHICH IS 68000 HIGHER ,ALL MY FAMILY AND COLLEAGUES WAITING FOR THE NEW CAR TO ARRIVE THE VICE PRESIDENT MR VAISTH OF SANYA SUDDENLY OBJECTED AT 5.30 P.M. THAT CHEQUE PAYMENT COULD NOT BE ACCEPTED THOUGH MY RS 50000 BOOKING AMOUNT I PAID 20 DAYS BACK WHICH IS CLEARED WITH THEM, JUST TO SAVE MY EMBRASEMENT FROM MY FAMILY AND COLLEAGUES I ARRANGED FROM MY FRIENDS RS 400000.00 CASH AND PAID TO GET THE CAR YESTERDAY EVENING ONLY .NOW MY QUESTION TO THE OFFICIALS OF TATA IS 1) WHY I WAS CALLED TO COLLECT THE CAR WITHOUT CLEARING MY CHEQUE , 2) WHILE VERIFICATION WAS DONE DID NOT THEY CHECKED MY COMPANY CRDIBALITY, 3) WHY MR VAISITH VICE PRESIDENT OF SANYA DID NOT CAME DOWN FROM HIS CHAMBER THOUGH I DEMANDED TO EXPLAIN THE SITUATION , HE MIGHT BE THE VICEPRESIDENT OF SANYA MOTORS BUT I AM ALSO DIRECTOR OF MY COMPANY.
NOW MY QUESTION IS I AM USING TWO TATA INDICA CAR IN MY COMPANY NAME, SO I DID NOT MADE A MISTAKE TO CHOOSE TATA CAR I THINK I MADE A MISTAKE TO CHOOSE SANYA MOTORS WHO GAVE ME FALSE COMMITEMENT , HASSLE AND EMBRASEMENT  

Solution of your complaintAPPOLOGY FROM THE SO CALLED VICE PRESIDENT WHO DOESNOT BOTHER ABOUT THE CUSTOMER CANNOT COME DOWN ALSO FROM HIS ROOM, AND BETTER SERVICE IN FUTURE 
ActionI WILL MAKE AWARE OTHER FRIENDS AND FAMILY THAT TATA HAS CHOOSEN A VERY BAD DEALER TO SELL THEIR CAR 
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