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Complaint Details
Pending

videocon

Posted byLeon Kavoo 
Organization / Product Details
Organization Name
videocon
Organization e-Mail 
Product/Service DescriptionWashing Machine ( Videocon,Model No K5800,invoice no 14603)
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeBhayander Service centre 
Complaint Details

The Drain of the Washing Machine is not pumping out water after washing.(This is the Second Occurance in last six months.
Complaint have been lodged about a month ago.Their personnel has visited our site and he has analyzed that the pump needs to be replaced. Till today the problem has not been set right. 

Solution of your complaintThey have to replace the machine with a good one.We have not paid for a faulty machine. 
ActionI propose to go to Consumer Guidance Court for action. 
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