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Complaint Details
Pending

Posted byRONIDEEP CHAKRAVARTY 
Organization / Product Details
Organization Name
Organization e-Mail 
Product/Service DescriptionTCLDV 737 DIGI VIDEO CAM,NETWORK 18,71864
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeCOMPACT INTERANTIONAL CALL CENTRE 
Complaint Details

PURCHASED A POCKET HANDY CAM FROM NETWORK 18 CHANNEL.
MODEL NO - TCL DV737
PRICE : RS 3000 THROUGH CREDIT CARD.

RECEIVED THE ITEM IN TIME. AFTER OPERATING FOR 7 DAYS THE SOFTWARE OF THE CAMERA WENT WRONG. THE VOICE RECORDING FACILITY WAS ALSO OUT OF ORDER.
IT DID NOT FALL DOWN OR FACE ANY ACCIDENT. IT WAS A NORMAL TECHNICAL ERROR.

SPOKE TO THE CALL CENTRE NAMELY COMPACT INTERNATIONAL
ADDRESS : HO 246 LAXMI PLAZA LAXMI INDUSTRIAL NEW LINK ROAD,
ANDHERI,MUMBAI
EMAIL :SUPPORT@DEALS4ALL.NET
PHONE 022- 66756616/17

CALLED ON THE GIVEN NUMBER AND WAS ASKED TO RETURN THE PRODUCT ON 100%
REPLACEMENT POLICY (ALSO MENTIONED IN THE TELEVISION ADVERTISEMENT).

RETURNED TO THE MENTIONED ADDRESS THROUGH TNT EXPRESS AIRWAY BILL NO
294145700. ALSO CAN BE CHECKED BY LOG ON TO
TNT.COM
SELECT INDIA
CLICK ON TRACK
ENTER THE GIVEN 9 DIGIT AIRWAY BILL NO.

CONFIRMED FROM THE CALL CENTRE THAT IT WAS RECEIVED IN ORDINARY CONDITION.
FILED THE COMPLAIN. WAS INFORMED THAT IT WILL BE REPLACED WITHIN 10 DAYS.
ASKED IF REPLACEMENT NOT POSSIBLE TO REFUND THE AMOUNT.

TILL THAT TIME i AM ONLY CALLING AND EVERYTIME i AM GIVING SAME
INFORMATION ON PHONE TO DIFFERENT PERSONS ON PHONE AS EVERY TIME THERE
IS A NEW RECEIVER.

i FIND CHEATED. NEVER IN MY LIFE I WILL PURCHASE A ELECTRONIC PRODUCT FROM
TELE SHOPPING CHANNELS.

LOOKING FOR JUSTICE

THANKS
RONIDEEP
9818659179

 

Solution of your complaintREFUND OF MONEY. NOW I DO NOT WANT THE PRODUCT. 
ActionMY EXPLOITATION IS OF HIGHER VALUE THAN RS 3000. I KNOW THO TAKE OTHER LEGAL ACTIONS. 
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