Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

Airtel

Posted bynixon 
Organization / Product Details
Organization Name
Airtel
View all Complaints against this organization
Organization e-Mail 
Product/Service Description
Warranty Status
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

My airtel post paid bill get generated on the 6th of every month. On 20 th June when i checked my outstanding i was suprised to note that it was 3684 rs. I called the customer care and asked them as to how my bill was reflecting such a huge sum, to which they are telling that i have to wait till the 6th of next month to know its details.
Further they have blocked my outgoing calls stating that i have crossed my bill limit of 1300 rs.

My question is :
if my bill limit is 1300rs, why did they(airtel) not block my connection wen it crossed 1300rs and wait till it was 3800?
Why are they not able to provide with details as on date(23-06-08) and asking me to wait till the 6th of next month?
When i informed them on the 20th that i havent recived any notification regarding me crossing the limit, their executive told me that it could be a mistake as he saw that there was no msg sent across to me regarding it from their system, later (on 21st june) when i called up again the manager there inform me that they had sent a sms to me on 17th, i feel they are fabricating the records!

 

Solution of your complaintimmediate restoration of the outgoing services. and even if bill has actually reached 3800(which i doubt) i shouldnt pay anthing more than 1300 as it was their mistake. 
Action 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets