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Complaint Details
Pending

Eureka Forbes

Posted byAlok Singh 
Organization / Product Details
Organization Name
Eureka Forbes
Organization e-Mailalok1040@yahoo.com 
Product/Service DescriptionWater Purifier
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I placed a service request for re-installation of AcquaGuard (water purifier) of Eureka Forbes on 14th of June, 2008. Since then I have more than half-a-dozen calls eliciting identical response on each occassion: We will have someone sent soon. This is the service level for a service request for which Eureka Forbes charges a pretty hefty fee. Having bought the item, custoerms like me are at the mercy of the company as they have monooly on such service requests.  

Solution of your complaintSomeone should attend to it and collect the service changes!!! 
ActionPossibly: 1. Buy a different water purifier at a cost equivalent to cost of installation and one year service contract for Aquaguard 2. Lodge a complaint with consumer forum 
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