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Complaint Details
Pending

IndiaTimes.com

Posted byPankaj 
Organization / Product Details
Organization Name
IndiaTimes.com
Organization e-Mail91- 124 - 418 7000  
Product/Service DescriptionApple Ipod Nano 2 G.B. Invoice Number: 200290113
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSonia Naggo 
Complaint Details

I bought an Apple IPod Nano of 2GB through Indiatimes .com. After 10 months the display has gone, so I contacted the Indiatimes and their replied that I should pack the IPOD and send it to their vendor setting in Bombay { TE KNIX 416, Daulate Bhawan, opp Bhangwadi, Mumbai- 400002, cell -9820785463}
After much hassle I send them them the product After 15 days I got the product back and I got shock of my life…. Instead of my 2 GB NANO they send me 1GB shuffle which is no match….

I called the Indiatimes and their cust serv is pathetic I called one of the TL on the phone (Sonia Maggo). She do not had any clue what ever had happened and told me to send it back to their vendor…. They are making fun out of every thing….. My product is under the warranty still I have to bear their awful serv…
It’s my advice to all of you to not to buy the product from Indiatimes and once you pay the money to them they tend to forget you……. It’s better to go for the branded shops rather then these Internet thiefs (IndiaTimes.com)
Order : 200290113
 

Solution of your complaintThey can return my working Ipo NAnao 2 G.B as its under the warranty 
ActionI will file consumer complaint forum.....  
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