color TV model - CS25M21MAExxtl, main PCB replacement required, money deposited with service center, visakhapatnam, on 18/07/2008 , noreply , no replacementafter 5 days. dont know if the board is available or not
Not Under Warranty.
Reason for Complaint
5(in a scale of 1 to 10)
Name of the Company Employee
innovative electronics, visakhapatnam
color Tv 25M21MA is damaged due to power surge - as told by the samsung tech person - a replacement is required. i deposited advance of rs. 4000/- on 18/07/2008 even after 5 days it could not be replaced though i am staying at distance of one Km from the service centre no samsung people are available for complaint/ redrassel i am frustrated with the after sales service - only a slogan?
Solution of your complaint
provide a suitable PCB for my Tv only purchased in 2006