|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||M/s. Digitech Service, durgapur-13 |
the cell started showing the following probles after some days from the date of purchase:
1. getting discharged while charging.
2. changing ring style continously while charging.
i went to the above mentioned service centre with these problems. the cell was kept and was returned to me after a week claiming that it was repaired but the problem remained. i went back to them and they sent the cell to chennai which was returned to me after a wait of 24 days. the cell worked fine for a week or so and started showing the same problems again. third time(15.07.2008) i asked them to replace my cell but was told that it cannot be. only the board can be changed and the cell was sent to chennai again. i havent received my cell yet. i dont know what to do kindly help and see what can be done.
|Solution of your complaint||replacement |
|Action||go to consumer court. |