we bought a whirlpool fridge model no. ff 350lts on 15 th april 2003 . and also enrolled for home care plan . no. 123093 but our suffering started the moment we bought this model and till date it is continuing. every year some problem comes inthis particular model. your service staff especiaaly mr mehra is of no help rather he says i cannot help you. please respond as sson as possible otherwise we would take necessary steps to ensure that we approach appropriate authority (court) for necessary action.