AAA Vehicleades Pvt Ltd, Savitri Nagar Delhi
|Posted by||Shayeri Banerjee |
|Organization / Product Details|
|AAA Vehicleades Pvt Ltd, Savitri Nagar Delhi|
|Organization e-Mail|| |
|Product/Service Description||MARUTI Swift LXI|
|Warranty Status||Do not know.|
|Reason for Complaint||Customer Service |
|Complaint Rating||7(in a scale of 1 to 10)|
|Name of the Company Employee||Dont want to highlight him |
I wanted to buy a Maruti Swift from a Maruti Dealer at Savitri Nagar,Delhi (AAA Vehicleades Pvt Ltd). I wanted to finance my car and my loan was disapproved by ICICI Bank. I asked the dealer to let me know the reason for disapproval, he denied. Then I requested to let me know the application form number so that I personally can enquire about the same from the bank. The ICICI bank representative who takes care of the loan matters for the dealer refused to give me the application form number and even refused to talk to me on phone. He said he does not want to talk to me. The dealer is also least interested to assist me. I am disappointed to see how the customers are treated. Please note that the date of purchase is my first meeting with the dealer.
|Solution of your complaint||Donít like to be so harsh but I think some serious actions are to be taken against the ICICI bank representative who takes care of the loan matters for the dealer and a warning to the dealer concerned. But finally who cares for a common man like me....Maruti sales will keep on rising even if the customers bang head right from pre-purchase to post.
|Action||Donít know, as of now I am frustrated. I may switch to some other dealer or brand |