BLAZEFLASH COURIERS LIMITED
|Posted by||DEEPAK GIRDHAR |
|Organization / Product Details|
|BLAZEFLASH COURIERS LIMITED|
|Organization e-Mailfirstname.lastname@example.org, email@example.com , |
|Product/Service Description||Courier Service- Parcel Containing Digital camera worth 12500/- -Camera missing from Parcel- No Response from Courier even after complaint immediately.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Mr. Kishore ( Ahmedabad Office) , Miss Reetu ( Delhi ) , Mr MK JHA ( Surat Office ) |
I Had booked a Parcel to BlazeFlash Courier,Surat Office, Area Manager - Mr. MK JHA. to Sent My Home Town Kaithal, Haryana-H.no. 615/10,SBI Road. on 12/07/08
Parcel Containing Samsung Digital Camera & its Accessories Worth Rs. 12490/-.
I Have Checked all items to Area Manager visually & Submitted the items List.
He Charged me to sent parcel with all items Safely & Surety according to their charging list.
ON Receving End at my Home, Courier Person Delievered Parcel on 15-7-08 without Checking . ON Opening the parcel We found DIGITAL CAMERA WAS MISSING FROM PARCEL,ONLY ACEESORIES OF WORTH NOTHING WERE THERE.
We immediately forward this complaint to Receving End Courier Office.
But they did not care. We also forward complaint to SURAT , AHMEDABAD,DELHI Head Office
But they did not responsed.
Even When we opened Parcel at Receiving we Found that Packing of Parcel was not
same as it was at supply End.
Clearly Parcel had been opened by Courier employee & removing the camera.
I also submitted the copy of original Bill of Camera & Claim letter to Surat Office.
Courier at Receving End ( Kaithal - Haryana ) Agreed that Parcel was not in OK
Condition as per their Documents/ information list on Parcel , Still he delievered the
Parcel to Receiving Party.
I am very Frustated with Cheating Activity done by BlazeFlash Courier with me.
I have even Charged for full courier service with insurance of items sending with securily.
NO Satisfactory Response from Courier Services till now .
|Solution of your complaint||
Full Claim of Digital Camera Worth 12490 /- , IF They unable to forward the Camera.
|Action||I WILL FORWARD MY CASE TO CONSUMER COURT WITH ALL MY FRUSTATIONS / CHEATING COMPENSATION ALSO.