Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

airtel

Posted byA Basu 
Organization / Product Details
Organization Name
airtel
View all Complaints against this organization
Organization e-Mailaniruddha.chinu@gmail.com 
Product/Service DescriptionPrepaid airtel service
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employeecustomer service 
Complaint Details

Very frequently I am finding that with unwanted ring tone incoming messages amount is deducted from my prepaid account. Already I have spoken with the customer care but nothing has been done. Presently trying to contact customer care but that is also not available /reachable and blocked by them at this moment.
It will be better if transaction sheet for the last two months from the database are shown to find the deducted amount. The Air tel has not only poor service but they are also trying to cheat the customer in a fraudulent way. 

Solution of your complaintI feel it is not only a fraud with me alone, in a similar manner they are cheating with most of the customer, hence require some solution. There should be some mechanism to get a copy of transaction sheet from the air tel or / otherwise the the transactional database should be available to the customer for viewing and evidence on real time basis. This matter may be referred to Telecom Regulariory Authority of India for a policy. 
ActionAlready several times spoken with the customer care representative and manager but nothing happened.  
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets