Smt Shini Paul
State Bank Of Travancore
Prestige India Ltd.
11th Floor, ‘Brigade Towers’,
135, Brigade Road,
Bangalore 560 025
I ‘ m very sorry to write that I had a shocking & tragic happening on 19/08/2008 with my pestige pressure cooker purchased in 1997.Now I ‘m working at place away from my residence so I don’t have papers of warranty with me & at the time of purchase it was told very specifically that the new cooker has gas-cut release system which is much protective in case anything goes wrong with the safety valve .On 19 th Aug’08 my cooker though gave pressure release from the weight ,gave bursting sound & the starch of rice from the inside came out just like anthything making burns in my right hand.The bombing sound was so horrible that I ‘m not relieved of the shock yet. I’m attaching the scanned prints of the cooker at different position After an hour I was not able to open the cooker & found the washer of the cooker had peeped out from the gas cut release gap which I had to cut with knife to open the cooker.Can such things could happen with ISI marked product ?The safety valve is fully intact in its place.In no way I find any fault in cleaning of my cooker as it is done with atmost care by me every day.
Sir, if there is any fault in manufacturing then will you please consider the above case & make necessary correction if any that can be done so that no other woman face such a tragedy again.My right hand is having full burn injury & I never want any other working woman to face the same tragedy by using the PRESTIGE PRESSURE COOKER for easy cooking to save time in order to balance their busy schedule of the office &house holds work at the cost of their precious life !
I live with my two small children at posting place away from residence .This injury has disturbed the very routine of my family and the office job has also affected with the same as right hand has injured.
The attached print out which may reveal the truth to some extent.
I hope, you may understand my agony & pain which I feel, may diminish by sharing the same with the manufacturer of the product.
Hosur Factory Plot Nos.82 & 85,
SIPCOT Industrial Complex,126
Dharmapuri District ,
Hosur – 635126