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Complaint Details
Pending

Shree Info, Coimbatore

Posted byBasil Jacob George 
Organization / Product Details
Organization Name
Shree Info, Coimbatore
Organization e-Mail
Product/Service DescriptionHP laptop, model- DV5-1006AX
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeDont Know 
Complaint Details

Within one day of the purchase I found an orange dot on the screen of the laptop. I met the dealer and told the same. But he said that it cannot be replaced or it cannot be repaired by them. So I contacted the HP also about this. But I did not get any help from them also.  

Solution of your complaintOne solution will be HP has to replace the screen of the laptop or else they should replace the laptop 
ActionI will file a case in the consumer court. 
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