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Complaint Details
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NOKIA

Posted byvarun unnikrishnan 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia N73 ME / 355718020124424
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeNokia care / Nokia careline  
Complaint Details

I bought a brand new nokia N73 ME on 11th august. right from the very beginning the set had problems with retaining charge. The fully recharged set would get discharged in 7-8 hrs (normal use). I took it back to the store - they replaced the battery. The problem still existed.
Then i took it to the nokia care where they initially said it was a software problem - they replaced the software. The problem still persisted.
NOw i have submited the set in Nokia care for it to get repaired which, they say, is going to take 20 days.
It has not been 20 days that i bought the set and this is the condition. I spoke to nokia careline i tried writing emails in the nokia site........but no use.
Did i pay rs 14,000 to undergo such inconvenience. Why should i pay rs 14k and be using a repaired set.
I feel cheated by NOKIA and regret the fact that i bought one of their products. 

Solution of your complaintKindly get my set replaced. 
ActionConsumer court 
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