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Posted byVivek Kumar Yadav 
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Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeMr D K patel 
Complaint Details

Hello Sir ,
I want to file a complain against a TTE MR. D K Patel who was on his duty in Nelanchal Express ( Form Puri to New Delhi ) on 7 sept 2008. While talking to him I found that these are the people who basically force others to do wrong things.I am putting the story below.
I had bought a Unresrved Ticket for Aligarh to New Delhi. When the train Nelaanchal arrived at Aligarh. I talked to Mr Patel that I want to go Delhi and this is my unreserved Ticket. Then he told " You cannot sit sleeper coach with this ticket. " Then i told that please make my full ticket and take the difference from me. Then he said " There is no need of making a full ticket. I will take you to delhi.Just pay some money and do not take the receipt." When I force for making the full sleeper ticket .Then he has given me some rules
1) I will charge you 250/ as a fine.
2) Since this is superfast. The minimum distance for which ticket can be maid is 400 Km. So I will charge you for 400 Km.
As per my understanding that if there is berth available in train then your unreserved ticket can be upgraded to sleeper ticket just by paying the difference.There was lots of berth avialable in that train. When I told that I had travel by Poorva (where minimm distance limit is 400 Km ) .And that was of only 141 Rs.I again told him to take the differene Then he started shouting and said I am not going to follow reservation rules and if you want to complain then go and complain.
At last I want to say that these people shd be suspended from their job if they are not able to carry on honestly.


Solution of your complaintThese employee shd be suspended permanently. 
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