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Complaint Details
Pending

netzero Internet Providers

Posted byElizabeth A Marzluf 
Organization / Product Details
Organization Name
netzero Internet Providers
Organization e-Mailxxx@xxx.com 
Product/Service Description
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeNetzero Customer Service Center 
Complaint Details

I talked to them and they would not give me the name of anyone. They have charged my phone bill and my checking account for 17.45 from 4/2/06 thru 9/3/08 and refuse to refund my money. I did not authorize them to open two accounts for me. I authorized to charge my checking account one time and they opened another account and charged my phone bill too. I want them to refund my duplicate charges and they have refused to do so. I got them to agree to give some of my money back and they never did. I taled to them on September and nothing has been done. Then they trashed my computer so I couldnt email them. Sent a virus to me on my home computer through their email connections.  

Solution of your complaintI would like a refund of my duplicate charges. 
ActionAll I can do is open a complaint with the better business bureau and you.  
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