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Complaint Details
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Vodafone

Posted byRIJESH MP 
Organization / Product Details
Organization Name
Vodafone
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionprepaid connection
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintFeatures 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I get regular calls on my prepaid connection of VODAFONE giving options to activate serives like enabling certain caller tunes etc...etc....it lasts for about 5 minutes. At times i get irritated by this. Recently i decided to cut the call. Later an sms is send to me notifying that certain caller tune has been activated along with deducting Rs 30/-. Even if i had not selected any option forcably they activated it and cut the corresponding amount. When i tried to cntact the customer care this service started playing on by asking to try some other numbe whic eventually tried and lost another Rs12/- in the processs. My mobile number is 9916025778. 

Solution of your complaintAvoid troubling customers with such junk calls at regular intervals. Telecom regulatory authority should put a strict control over such junk calls. I had put on a complaint in the vodafone website asking them to fix the problem and i expect to get my money back. 
ActionI would switch to some other mobile service. 
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