|Reason for Complaint||Features |
|Complaint Rating||7(in a scale of 1 to 10)|
|Name of the Company Employee|| |
I get regular calls on my prepaid connection of VODAFONE giving options to activate serives like enabling certain caller tunes etc...etc....it lasts for about 5 minutes. At times i get irritated by this. Recently i decided to cut the call. Later an sms is send to me notifying that certain caller tune has been activated along with deducting Rs 30/-. Even if i had not selected any option forcably they activated it and cut the corresponding amount. When i tried to cntact the customer care this service started playing on by asking to try some other numbe whic eventually tried and lost another Rs12/- in the processs. My mobile number is 9916025778.
|Solution of your complaint||Avoid troubling customers with such junk calls at regular intervals. Telecom regulatory authority should put a strict control over such junk calls. I had put on a complaint in the vodafone website asking them to fix the problem and i expect to get my money back. |
|Action||I would switch to some other mobile service. |