|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||airtel gallery & shop owner Mr.sanjay jha |
sir i purchased Rs.50 Voucher Date10.10.2008 from Mr.Sanjay Jha(shop owner MobileNo.9869206135),Jyoti communication Kanjurmarg(W) Mumbai78(shop Name),this voucher is not credited in my mobile(mobile No.9867279372 Name-PK Verma)i try so many times by my mobile but i fail to recharge.shop owner also deny to take or change more amount voucher(like Rs.60 voucher) & i went Airtel gallery (near HUTATMA CHOUK FORT MUMBAI) ON14 &15 OCT2008 (Two days) but they also not give satisfactory Reply.so i fell helpless.Please help me.
thank you sir
My Name Prem Kumar Verma Mobile No.9323748698 &9867279372
|Solution of your complaint||it is very simple either Recharge by Airlel or exchange it by other voucher |
|Action||Take necessary action against shop owner & Airtel gallery customer care persons |