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Complaint Details
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Reliance

Posted byChidambaram 
Organization / Product Details
Organization Name
Reliance
View all Complaints against this organization
Organization e-Mailc.chidambaram@gmail.com 
Product/Service Description100000106606949
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeReliance communications 
Complaint Details

Hello,

I have been using reliance broadband connection A/c no. 100000106606949. In the month of May 2008, the bill is charged for the usage which actually I have not used (Rs. 5092) and also they have barred my connection. I have called the reliance customer care & registerd a complaint for which they told that their person will get back to me within 72 hrs. But till now they have not called me regarding this issue. Unfortuantely, I could not follow up with them as I was very busy and also I have missed the complaint number given by them.

Therafter, my connection was never restored till now but i keep on receiving bills every month with extra amount. Also, i had requested them to terminate my connection which has not happened till now.

On August 13th 2008, a person from reliance called me & said that if I pay Rs.2200 as full & final settlement amount then they will terminate my connection. I had paid the amount on 13.10.2008 itself. But still my connection is not terminated and I am receiving bills every month.

Now when I call them regarding this, they are telling there are no complaints registered at all by me. Unfortunately, i dont have the complaint numbers.

Also, now they are threatning me that they will take legal action against me.

I am suffering a lot due to the poor services provided by reliance. I am going through a mental trauma due to these people who dont know how to do service.

Please help me to resolve this issue immediately.

Regards
Chidambaram 

Solution of your complaintThe connection should be terminated immediately and also the dues in my name should be cleared. I dont want to pay any amount. 
ActionI have to pay the amount as they are now threatening me. 
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