I already b ook the complaint in the last month. one man came from the customer service and he see the washing machine and told us to come on the next day. Till he didnt turn up. I asked him thr mobile he send contact other person. I asked him give the other number he didnt give. I dont know how poor service u people are giving. This machine i got from bombay and i am having the service contract there. They are giving good service also. But i am in hyderabad and i am getting poor service here.