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Complaint Details
Pending

samsung

Posted by ajay kolte  
Organization / Product Details
Organization Name
samsung
Organization e-Mailajjuaaaa@gmail.com 
Product/Service DescriptionSAMSUNG SGH E-840,mp/01460/00001/4082
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating6(in a scale of 1 to 10)
Name of the Company Employeesunil 
Complaint Details

Dear sir,
I am Mr.ajay kolte form Dewas (m.p.)india, i have purchased samsung SGH E-840 mobile on 15/04/2008 (THE MOBILE STORE )( Essar Telecom Retail Ltd. 95 Subhash Chowk m.g Road Dewas (m.p.) INDIA ) imei.359240015813750 , in 04/09/2008 it gets automatically hang on logo I had submitted both mobile at service centre Pulse Tech Systems n-22 anoop nagar INDORE(M.P)INDIA on 08/09/08 (hang on login) and expected date of handset return is after two weeks. when we visited to service centre,we told that has been sent to Bombay(H.O.) for repair. you have to wait for 7-8 more day ,now it has passed 47 days but i have not got my phones yet,I have tried to make calls in the regard, but, either they do not pick up the phone or we get replies that they will inform me but after repeated requests they have not called me yet.phone is still under warranty.  

Solution of your complaint You are requested to please look into the matter & do the needful. Hope for favourable response & early action please 
Action If no action is taken by the company i will be compelled to knock the doors of the consumer court for justice to a non technical customer. 
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