I am Mr.ajay kolte form Dewas (m.p.)india, i have purchased samsung SGH E-840 mobile on 15/04/2008 (THE MOBILE STORE )( Essar Telecom Retail Ltd. 95 Subhash Chowk m.g Road Dewas (m.p.) INDIA ) imei.359240015813750 , in 04/09/2008 it gets automatically hang on logo I had submitted both mobile at service centre Pulse Tech Systems n-22 anoop nagar INDORE(M.P)INDIA on 08/09/08 (hang on login) and expected date of handset return is after two weeks. when we visited to service centre,we told that has been sent to Bombay(H.O.) for repair. you have to wait for 7-8 more day ,now it has passed 47 days but i have not got my phones yet,I have tried to make calls in the regard, but, either they do not pick up the phone or we get replies that they will inform me but after repeated requests they have not called me yet.phone is still under warranty.