I want to launch a complaint against SPENCER RETAIL LTD for charging price more than MRP printed on goods that i had purchased.
The case is like : I went to SPENCER RETAIL LTD on 17/10/08 and purchased Madhusudan Ghee (1ltr) . They are selling the product after discount at Rs 195 and the MRP according to them is 220 Rs but on the packet the printed MRP is Rs 190.
When i asked the person on the counter to look into the matter he returned me Rs 5 and said its system error and i can't do anything and i cannot give you any discounts.
So the fact is that they are fooling the customer's by selling the product at Rs 220 MRP whereas the actual MRP of the product is Rs 190.
So i request you to look into the matter. The details of the purchase are as follows:
SPENCER RETAIL LTD PACIFIC MALL,PLOT NO 1 SITE NO 4 SAHIBABAD INDUSTRIAL AREA GHAZIABAD-201010 TIN NUMBER:09588802140 PH NO :0120 4393695 BILL NO :2571 DATE:17/10/08 TIME:09:57:56 PM CASHIER 2233