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dish tv d t h

Posted bySSSAINI 
Organization / Product Details
Organization Name
dish tv d t h
Organization e-Mailcustomercare@dishtcindia.com 
Product/Service Descriptionvc no..01504292399-3....set top box no. 06 G7 ABF 46 SM 75930
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeecall cetre and auth. service centre 
Complaint Details

ON 30 SEPT 08 I GAVE MY SET TOP BOX FOR REPAIR AT DISHTV CARE CENTRE(HCL) SANT NAGAR. RECEIVED BACK AFTER REPAIR ON 11 0CT08 .PAID Rs.255 FOR IT .

I WAS ADVISED TO GO THROUGH CALLCENTRE FOR FOR ITS CARD REFRESHER ERROR, WHICH GAVE ME COMPLAINT NO. 16506202-16507588-1669131168-16753427 ON SUB. DAYS .
ALWAYS TELLING WAIT FOR 4 TO 24 HRS. ON 19 SEPT WHEN I PRESSURISED TO GET RID OF THIS SICKNESS.
, CALLCENTRE FELLOW TOLD IF U PAY Rs.170 ENGR WILL COME TO U AND DO THE NEEDFUL . ON 20 SEPT ENGR CAME FROM MUNIRKA (MR, MANOJ.)

HE MADE A CALL TO HIS OFFICE TO GET THE SWICHING MADE IN 15 MINUTES SIGNAL STARTED FLOWING IN .

. HE DID NOT TOUCH ANY THING. IT SHOWS THERE IS A FRAUD EXISTING TO TROUBLE CUSTOMER .

IS IT THE MONEY MINTING OF MAIN CENTRE AND FRENCHISE PARTY BY HARASSING CUSTOMER. I PAID HIM 170Rs.HE ASSURED THAT THERE WILL NOT BE ANY PROBLEM. IT IS ONE MONTH WARRANTY SERVICE.

IT IS A FACT I HAVE BEEN HARRASED BY CALL CENTRE AND UR OFFICE SYSM., . I MYSELF BEING A TECHNICIAN OF ELECTRONICS OF LOS MICRWAVE SYSM. PRETTY WELL KNOW SIGNALS SYSM. THE WAY , HCL SERVICE CENTRE TAKES NO. OF DAYS AND HOW SHIVANI COMM. GOT THE SWICH THROUGH IN MINUTES ..... IS WORTH TO BE INVETIGATED. WHY , ONCE NO ENGNEERING SERVICE IS NEEDED IN THIS CASE ... COMPULSORY MONEY IS BEING COLLECTED .

I T GIVES THE BAD TASTE TO TELL OTHERS THAT DISH TV SERVICES ARE PRETTY ODD
AND NOT TO OPT FOR THIS SYSTEM.  

Solution of your complaintSERVICING CENTRE SHOULD DO COMLETE FORMALITIES AT ONE ONE WINDOW. FRENCHISE CENTRE SHOULD BE PUBLISHED IN NEWSPAPERS  
ActionLEGAL ... THROUGH CONSUMER COURT 
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