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Complaint Details
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Vodafone

Posted byrajat aggarwal 
Organization / Product Details
Organization Name
Vodafone
View all Complaints against this organization
Organization e-Mailvodafonecare.del@vodafone.com 
Product/Service DescriptionWRONG DEDUCTION OF BALANCE
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

SIR
FROM LAST 4 DAYS ie. 18,19,20 FROM MY BALANCE AROUND 300RS HAS BEEN DEDUCTED FROM DOWNLOADING GAMES OF RS(99 EACH FROM GPRS FACILITY) AS TOLD BY YOUR CALL CENTER AGENT.BUT IT WRONG I HAVE NOT DOWNLOADED ANY GAME THOUGH MY TOTAL NOKIA PHONE MEMORY IS 1MB. AS I ONLY CHECK , EMAIL FROM YAHOO & REDIFF .IF I HAVE DOWNLOADED I SHOULD GET A MESSAGE & SHOULD HAVE A GAME IN MY PHONE MEMORY BUT NO ONE IS UNDERSTANDING MY PROBLEM THEY ARE TELLING ME TO COME TO VODAFONE STORE AND THEY ARE NOT ALSO NOT GIVING ME COMPLAINT NUMBER.SO THIS A SIMPLY EXPLOITATION OF CUSTOMER & 1 MONTH BEFORE I HAD FACED SAME PROBLEM. IT MEANS YOU ARE SIMPLY EARING REVENUE FREELY.
SO IT IS MY HUMBLE REQUEST TO PLEASE RECTIFY PROBLEM & TELL ME WITH THE SATISFACTORY ANSWER OF THE PROBLEM WITH CONCERNED OF KEEPING TAKE CARE OF CONSUMER PROTECTION ACT.

YOURS FAITHFULLY
RAJAT AGGARWAL

VODAFONE NUMBER-9873396386
email-rajatagarwal14@gmail.com

NOTE- IF MY PROBLEM CAN NOT BE RESOLVED I CAN GO THE HIGHER HIGHER AUTHORITY WITH CONCERNED PROBLEM BECAUSE IT IS MY GENUINE PROBLEM. 

Solution of your complaintshould have satisfactory answer or return my balance amount 
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