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SAMSUNG SERVICE

Posted byHARVINDER PAL SINGH SEKHON 
Organization / Product Details
Organization Name
SAMSUNG SERVICE
Organization e-Mailsekhonhps@rediffmail.com 
Product/Service DescriptionSAMSUNG C 170 INVOICE NO.10652 BOUGHT FROM SUBHIKSHA TRADING SERVICES LTD.
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeRAHUL AND KIRPALS INGH 
Complaint Details

The handset stopped charging and so i gave it to M/s Solution Plaza on 9th June who on 25th gave me back the set without repair and refused to entertain the warranty and asked to pay for repair if to get it repair.

When i asked for address of Samsung office on 14thaugust to send the complaint they asked do not move to consumer forum we shall repair it under warranty.So i handed over the set to them on 18th August 2008 which still they are not in mood to repair even after i have made so many rounds of their service centre and contacting Samsung through their number 1800110011 and Area Manager of Samsumg Mr. Rahul.

So i request you to proceed the case accordingly to enable me to recover cost of set alongwith compensation for harrasment.

Regards
Sekhon HPS
238,CENTRAL TOWN,NEAR BASANT CITY
VIL.DAAD,PAKHOWAL ROAD
LUDHIANA-142022
 

Solution of your complaintREFUND OF COST OF SET AND RS.20000.00 COMPENSATION FOR HARRASMENT ALONGWITH COST OF CASE. 
ActionTO PROCEED COURT FOR HARRASMENT 
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