|Posted by||HARVINDER PAL SINGH SEKHON |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||SAMSUNG C 170 INVOICE NO.10652 BOUGHT FROM SUBHIKSHA TRADING SERVICES LTD.|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||RAHUL AND KIRPALS INGH |
The handset stopped charging and so i gave it to M/s Solution Plaza on 9th June who on 25th gave me back the set without repair and refused to entertain the warranty and asked to pay for repair if to get it repair.
When i asked for address of Samsung office on 14thaugust to send the complaint they asked do not move to consumer forum we shall repair it under warranty.So i handed over the set to them on 18th August 2008 which still they are not in mood to repair even after i have made so many rounds of their service centre and contacting Samsung through their number 1800110011 and Area Manager of Samsumg Mr. Rahul.
So i request you to proceed the case accordingly to enable me to recover cost of set alongwith compensation for harrasment.
238,CENTRAL TOWN,NEAR BASANT CITY
|Solution of your complaint||REFUND OF COST OF SET AND RS.20000.00 COMPENSATION FOR HARRASMENT ALONGWITH COST OF CASE. |
|Action||TO PROCEED COURT FOR HARRASMENT |