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Complaint Details
Pending

IDEA Cellular

Posted byRajendra Dattatray Darekar 
Organization / Product Details
Organization Name
IDEA Cellular
Organization e-Mailcustomercare@ideacellular.com 
Product/Service Descriptionprepaid mobile no. 9922377453 recharged by 240 rs but only 128 rs talktime received. It suppose to receive 234 as per prepaid plan.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating6(in a scale of 1 to 10)
Name of the Company EmployeeCustomer care exe. (telecommunication) 
Complaint Details

I am using IDEA prepaid mobile service. I have recharged my cell no. 9922377453 with 240 RS. through Net banking. As per the plan Talk time against the 240 should have 234 Rs.
But I have received talktime only 128 Rs. I explain complaint to Customer care Exe. but he said Recharged amount is not under our plan. You should have recharge ur account Rs. 234 instead of 240. But I argue with him that I recharged plus ammount it should automatically recharge 234 as per the available plan of 234 full talk time. 

Solution of your complaintYes. Definately  
ActionI would like to register complaint with consumer court. 
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