|Posted by||Rajendra Dattatray Darekar |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||prepaid mobile no. 9922377453 recharged by 240 rs but only 128 rs talktime received. It suppose to receive 234 as per prepaid plan.|
|Warranty Status||Do not know.|
|Reason for Complaint||Price |
|Complaint Rating||6(in a scale of 1 to 10)|
|Name of the Company Employee||Customer care exe. (telecommunication) |
I am using IDEA prepaid mobile service. I have recharged my cell no. 9922377453 with 240 RS. through Net banking. As per the plan Talk time against the 240 should have 234 Rs.
But I have received talktime only 128 Rs. I explain complaint to Customer care Exe. but he said Recharged amount is not under our plan. You should have recharge ur account Rs. 234 instead of 240. But I argue with him that I recharged plus ammount it should automatically recharge 234 as per the available plan of 234 full talk time.
|Solution of your complaint||Yes. Definately |
|Action||I would like to register complaint with consumer court. |