We bought Godrej GDP 195P refrigerator on 16-Jan-2006 from a local dealer in Mahad in Raigad district. In the beginning itself there was compressor problem for which the dealer replaced it with a new one. After two and half years there was cooling problem due to gas. We contacted the local dealer initially for which there was not proper response. Then we contacted the call centre after a fortnight. Our complaint no is 259964 dated 28th August 2008.
After making calls worth 100 rupees to the authorised service dealer, he finally arrived, took 250 Rs. (receipt no 734) and left promising to send someone to fill the gas and replace the compressor. It is 27th Oct 2008 today and still there is no response from them. The refrigerator has become a show piece in our kitchen reaping no benefits. When we contact the service dealer GOLD START ELECTRONIC SERVICES in Mangaon Tel 952140-261349, they laugh at us which is further disgusting...and absolutely no seriousness on their part.
It is worth condeming the services for GODREJ and the GOLD STAR ELECTRONIC SERVICES.