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Complaint Details

Videocon International

Posted bynasir sayed 
Organization / Product Details
Organization Name
Videocon International
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionvideoconintegra lcd tv 32 inch invoiceord4516439
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeansar khan 
Complaint Details

hi my name is nasir sayed ,i am a harassed customer,unfortunately i chose to buy videocon integra lcd television from vijay sales .within 4 months the tv started blanking,a technician named firoze visited and laughed out the matter saying there was no problem after doing something manually and since then it has become regular blanking.i complained again and he came back saying some part is faulty,we asked him to replace as it is under warranty and since then he is avoiding ourr calls,ansar khan his boss also is misbehaving saying company has no parts.i doubt they are trying to make it complete one year so the warranty time finishes and they can extract money.its the height of bad customer service and the callcentres executives are super rude.videocon should take some lessons from lg.i would never recommend this product to any of my friends or relatives.and advice to all to stay away from such companies who dont deal professionally.i stay in mumbai santacruz west and will wait for somebody to attend to my complaint immediately,or i will have to act again.
will appreciate if my mail is taken seriously and urgently
thanking you

Solution of your complaintthe company should answer this urgently.though i have less hopes from videocon now 
Actionif somebody does not attend immediately i am going to take my piece to vijaysales throw it their and scream but only when videocon is running some festive offer.i am going to make sure that no body from my office ,or my relatives or my society or my friends or their relatives or their friends ever buys videocon products.i may even put a consumers complaint and i will definately use my networking to save my friends from videocon. 
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