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Complaint Details
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Samsung

Posted bybalvinder 
Organization / Product Details
Organization Name
Samsung
View all Complaints against this organization
Organization e-Mailsinghbalvinder@hotmail.com 
Product/Service Descriptionsamsung ultra slimfit TV, CS29A730.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintFeatures 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeecompany on the net 
Complaint Details

ultra slimfit TV, CS29A730.
A few months ago I purchased a SAMSUNG ultra slimfit TV, CS29A730. Its specifications show its VIDEO as having 29 - 74CMS.
However, recently my attention was drawn by someone that the VIDEO of my TV is smaller than what is being misleadingly told. On actual measurement (diagonally) it was found to be shorter by 2 inches. 27 (69 CMS).
Thus SAMSUNG is indulging in fraudulent market practice by selling a smaller screen TV claiming it to be of bigger size.
Though after my complaints on the net someone from the company did speak to me twice, but could not justify their unfair marketing practice.
the man tried to give unconvincing technical reasons that lead to its smaller size.
Had i known or told by the seller about the actual screen size of the TV(god knows how much difference they keep between actual sizes of fridge capacity or mobile screen sizes and the specifications)at the time of purchase, i would gone for other brand that sells 29 inches in actuality.
 

Solution of your complaintreturn my money or exchange it with on that has 29 inch screen in actuality and they are available in market of other companies 
Actiongo to consumer court against unfair marketing practice. 
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