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Hero Honda Motors

Posted bySouvik Basu 
Organization / Product Details
Organization Name
Hero Honda Motors
Organization e-Mailkolkata@herohonda.com 
Product/Service DescriptionMy bike Hero Honda Hunk is getting rusty with in 8months from the date of purchase
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeHero Honda Registered Office  
Complaint Details

With due respect this is to inform you that I have a Hero Honda Hunk (Chasis Number -MBLKC13EA8GB11677, Engine Number – KC13EA8GB11386, Registration Number WB 24/N 0597, Colour Black) which I have purchased on 12.03.2008

But unfortunately I have noticed that some portions (Handle Bolt, Helmet Lock) of my vehicle is comes under deep rust.

Sir kindly be intimated that I have done first 3free services from M/S Vinline Engineering as per your owner’s manual instructions and I have notified the same during the 3rd free service.

Therefore I would kindly request you to take the necessary steps at your end because as far as warranty norms are considered it should not be rusty within the warranty period if I get the services periodically & if I used it properly 

Solution of your complaintThe Rusty parts of my bike should be replaced since it is in warranty period.  
ActionI will take this issue to consumer court with the help of Consumer protection law.  
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