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Complaint Details
Pending

Kenstar

Posted byAnand 
Organization / Product Details
Organization Name
Kenstar
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionKenstar 260lt Ad refrigerator
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSandeep Aggarwal 
Complaint Details

It is rather pathetic to say the least that a refrigerator compress stops working just after an year of purchase even when we have used the stabliser etc., and there is no spike in power what so ever.. actual issue starts wehen we start looking for the service centers for Kenstar.. for bad luck Kenstar service centers have been closed down and so is their call center.. hardly any one picks up the call, even if they do so, , , std reply we will get back to you...after lot of headhunting managed to reach the Head of service in mumbai who sought of provided some assurances.. finally it was Sandeep Aggarwal who is the Southern regional service incahnge who provided right answers and hope fully things could get soughted out in the next couple of days atleast.

here are some important numbers for Kenstar appliances services issues

T0ll free number: 18004194040 ( all india)
Alternate: city code+39404040
Sandeep Agarwal: +9000990141 Southern regional head for services
Shankar Reddy bangalore incharge: 0973951255
Service cenetr supervisor:08023523926 Shiva kumar
Aurangabad spare parts depot: 02431 251555 

Solution of your complaintMake sure the refrigerator starts performaning and with out any cost to me... 
ActionHead to the consumer court 
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