|Posted by||Bernard Sextus |
|Organization / Product Details|
|Organization e-Mail|| |
|Product/Service Description||Vediocon washing machine, FA 55, Invoice NO-3755CSC|
|Warranty Status||Under Warranty.|
|Reason for Complaint|| |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee|| |
My washing went dead on 28 OCT 08. I made a complaint Vide 7AL000810290012. After three days and repeated request a technician came and said that the panel PSB was unsericeable.
He said that he would replace it next day. Next day he called in the evening tosay that the required item is not available and it would take three days to get. Till date the agency doesnt have that part and states that they are not getting that part from company. Dont understand when that spare part would be manufactured and my machine will be made serviceable.
|Solution of your complaint||An immediate repalcement of part/machine |
|Action||Make a complaint in consumer code. |