|Posted by||Saurabh Gogia |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||Gold and Silver Medallions|
|Warranty Status||Do not know.|
|Reason for Complaint|| |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Koshla Anne Doraisamy and Mohd Rafizi bin Abba |
I bought a product (gold and Silver medallions) for nearly Rs 30,000 on 14th Feb,2008 and have paid another Rs. 2300 for P&H. The company claims to deliver your product with 5 weeks of your date of registration. It has been nearly 9 months and I have not received my product as yet. I made an online transaction through my credit card and therefore the money got transferred immediately in their account. I raised a request for the same telling them to deliver my product to which their only reply is that they are investigating. Finally when I raised a request that I don't need this product and refund me my money back, the request was marked as duplicate and closed.
I don't need that product after 9 months. I needed to gift it to someone who already expired last week. Please help me with th same.
|Solution of your complaint||My money should be refunded immediately. |
|Action||I am planning to go to the consumer court. |