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Complaint Details
Pending

Quest Net

Posted bySaurabh Gogia 
Organization / Product Details
Organization Name
Quest Net
Organization e-Mailsaurabh_gogia@zapak.com 
Product/Service DescriptionGold and Silver Medallions
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeKoshla Anne Doraisamy and Mohd Rafizi bin Abba 
Complaint Details

I bought a product (gold and Silver medallions) for nearly Rs 30,000 on 14th Feb,2008 and have paid another Rs. 2300 for P&H. The company claims to deliver your product with 5 weeks of your date of registration. It has been nearly 9 months and I have not received my product as yet. I made an online transaction through my credit card and therefore the money got transferred immediately in their account. I raised a request for the same telling them to deliver my product to which their only reply is that they are investigating. Finally when I raised a request that I don't need this product and refund me my money back, the request was marked as duplicate and closed.
I don't need that product after 9 months. I needed to gift it to someone who already expired last week. Please help me with th same. 

Solution of your complaintMy money should be refunded immediately. 
ActionI am planning to go to the consumer court. 
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